Safety & Policing Business Improvement District

What Is the DDPO Program?

The DDPO program designates selected officers to patrol Downtown Missoula as well as focus on getting to know the inhabitants of the district, including business owners, employees, residents, and general consumers. There are currently two DDPOs in Downtown Missoula, providing coverage of Downtown seven days a week.

Since 2011, the Downtown BID has partnered with the Missoula Police Department to provide dedicated policing for Downtown Missoula. Downtown officers patrol the 80-block district on foot, bike, or in a patrol car, focusing specifically on building relationships, solving problems, and ensuring Downtown Missoula is safe for everyone. Downtown officers assist with community education, patrol, investigation, and help people have a positive experience when they are Downtown.

Meet the Downtown Missoula DDPOs

There are currently two Downtown Dedicated Police Officers (DDPO), officers Amanda Hardin and Rob Castro. 

Who Funds the DDPO Program?

The DDPO program is funded by the Downtown Missoula Partnership (which hosts the BID), the City of Missoula, the Missoula Parking Commission, and Mountain Line. The Dedicated Downtown Policing Program has reduced crime and improved the quality of life on the streets, sidewalks, alleys, parks, trails, and parking lots of Downtown Missoula.

Why Have Dedicated Policing in Downtown?

Dedicated downtown policing improves the experience for both customers and employees by creating a consistent, visible sense of safety and order. Officers assigned specifically to the Downtown Missoula district develop familiarity with local businesses, staff, and regular visitors and can respond more quickly and effectively to concerns. This proactive presence helps deter disruptive behavior, reduces response times, and builds relationships and trust within the community.

A well-patrolled downtown helps customers feel more welcoming and comfortable, encouraging longer visits, increased spending, and return trips. Downtown policing helps employees feel more supported and protected in their work environment, which improves comfort, morale, retention, and performance. Together, these benefits contribute to a more vibrant, economically resilient downtown environment.